No matter the reason you may return your order back to us with a guaranteed full refund or replacement mouse pad/desk mat. If you would like to return your parcel you will need to ship it back to the sender address and provide us with a valid tracking number. Do not send the package without having contacted us first. You can start the returns process by contacting us at admin@allstufftesla.com.

We guarantee a full refund policy for first purchases. If you are unsatisfied you may send the merchandise back to us and either receive a refund or store credit. After the first time there is a 15 percent processing fee of your overall order. 

You will of course be eligible for a full refund in any occasion if you received a damaged product, an incorrect product, or if your package gets lost in the mail.

If you are unsatisfied with the product you have received for any reason, please contact us, and we will do our best to come to an amicable solution. You can always reach us admin@allstufftesla.com.